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Service Protection Advantage

Customer Service


We're here when you need us

Do you have a question about a specific product? Do you need to go over the content of your extended service plan? What about tracking your claim? How about help with troubleshooting a product issue?

We want to make your product and service experience as easy and hassle-free as possible. That’s why we give you two convenient ways to reach us regarding any questions or concerns you may have.


Live customer support via Chat is available Monday through Friday, 8:00 a.m. to 8:00 p.m. EST.


Please call our Customer Service at 1-800-626-2224. We're available to answer your questions 8:00 a.m. to 8:00 p.m. EST. Monday through Friday and 9:00 a.m. to 4:00 p.m. EST Saturday.